Shipping & Returns

Orders are normally shipped within two business days.  Some special order items have extended delivery times. These items are noted in the item description. To check the status of an order, you may call our supply specialists at 800-245-3001.  Cadwell uses Federal Express to ship all orders.  You will be asked to select a Federal Express shipping service at the time your order is placed, before checkout. Call Cadwell's supply specialists to place orders for items that are heavy and require additional shipping charges based on the actual weight. 

To return or exchange an item, you must call us at 800-245-3001 to request a Return Merchandise Authorization number (RMA) to ensure that your request is handled quickly and efficiently. Items returned without an RMA will not be accepted.  Invasive electrodes should not be returned if they have been removed from their original packaging.

Minimum order purchase amount is $75.00.

Cadwell reserves the right to delete, change or modify inventory, prices and shipping charges or method without notice. This is not a contractual agreement.

Purchases from this site are available to US customers only.  For those outside the US, please contact your local Cadwell distributor.